Shipping policy

Shipping & Costs:

We can ship to United States, Australia, Canada, Germany, New Zealand, United Kingdom, Japan, Singapore, Denmark, France, Italy, Netherlands, Norway, Poland, Portugal, Spain and many other countries.

Untied States, United Kingdom, Australia free shipping over $299.

• FAST Shipping  $39.99
• Standard Shipping $15

Please Note: We apologize that Alaska, Hawaii, Puerto Rico and the P.O.Boxes and military addresses(APO, FPO)can not be delivered.

What Shipping Methods Are Available?
We have many cooperative express companies, such as DHL, EMS, FedEx, HK Post, and UPS. We will choose the most suitable mode of transportation for you according to your country.

U.S, U.K , A.U Warehosue Standard Products Shipping Time (1-2 Weeks) - Fast Shipping Time ( 24h-72h)

Standard Product Shipping Time (1-3 Weeks)

Custom Product Shipping Time (3-5 Weeks)

What If I Never Received My Order?
Occasionally packages may become lost in transit, delivered to an incorrect address, arrive in separate packages or left in a different location at your home.

How is Sales Tax Applied?
Sales tax is included in the prices shown.
We employ the services of major, trusted international carriers to ensure your package arrives at your destination safely and securely.
Notes: Remember that certain countries charge duty tax for customs imports that you might be required to pay. For information, ask your local customs office.

If your order is past the estimated delivery date or has been marked as delivered but cannot be located, please contact Customer Service for assistance. E-mail: info@artisanalhomes.com

HOW CAN I TRACK MY ORDER?

Once your item is shipped, you will receive an Email with your tracking number to monitor your shipment.