Details & Care
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PROUDLY MADE & PROCESSED BY HAND
- This is a traditional product made by artisans according to a special process to remove odors and spikes. The product is completely environmentally friendly.
- Every handmade item is unique. Original item may differ from the ones in the photos.
- Dimensions are not exact, variations may occur even between pieces of the same size number.
- To prevent mold and attack of borer insects our lamps are treated with a solution of water and natural salts.
- For a better finish each piece is singed and/or brushed to remove loose bamboo/ rattan fibers.
- Every handwoven container is uniquely handcrafted, and made from slightly different colored straws so please understand if they are not in the same color.
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CARE
- Exposure to strong sun and humidity may change the product's color.
- Do not expose to rain.
- To clean use a dry or slightly wet cloth or a hand duster.
- Simply wipe with a damp washcloth, and avoid soaking in water or any cleaning solutions.
Certificate
The Forest Stewardship Council (FSC) is a non-profit organization with a global presence, dedicated to endorsing and advancing sustainable forest management. Through its certification system, FSC ensures that both wood and non-wood products derived from forests adhere to rigorous standards of environmental, social, and economic sustainability. By promoting responsible practices, FSC plays a crucial role in conserving our natural resources and fostering a harmonious balance between human needs and nature's well-being.
Delivery Information
We also try and keep evolving by improving our packaging, discard plastic out of (almost) all our products and smart shipping by making smaller and innovative designs.
Shipping Policy and return policies, size guides, and other common questions and answers.
Customer Service
Happy to chat! Feel free to contact us using our form or chat service. Our hours of operations are from 11:00 am to 5:00 pm Eastern Time, Monday to Friday, not including Holidays.